Position Overview
Nedsdag’s Bargain Center is seeking an energetic, results-driven, and customer-focused Sales Manager to lead our sales team while creating an exceptional shopping experience for every customer.
As the Sales Manager, you will oversee daily sales operations, coach and develop associates, drive revenue growth, and ensure every customer receives knowledgeable, personalized service. You will lead by example, inspire high performance, and create a positive sales culture centered on integrity, teamwork, and customer satisfaction.
This role requires a leader who is passionate about retail, enjoys mentoring others, and thrives in a fast-paced environment where customer experience and operational excellence go hand in hand.
Position Summary
The Sales Manager is responsible for leading the sales floor, developing high-performing sales associates, achieving revenue goals, improving customer satisfaction, and executing sales strategies that support company growth.
You will collaborate closely with the General Manager, Marketing Manager, Warehouse team, Delivery team, and Customer Service team to ensure every customer enjoys a seamless experience from the moment they enter the store through delivery and beyond.
Key Responsibilities
Sales Leadership
- Lead, motivate, and coach the sales team to achieve and exceed sales goals.
- Set daily, weekly, and monthly sales objectives.
- Monitor individual and team performance.
- Conduct regular coaching sessions and performance reviews.
- Develop product knowledge and sales skills across the team.
- Foster a positive, competitive, and collaborative sales culture.
- Lead daily sales meetings and motivational huddles.
Customer Experience
- Ensure every customer receives a warm, professional welcome.
- Assist customers with major purchasing decisions.
- Handle escalated customer concerns and resolve issues promptly.
- Promote financing options, warranties, and value-added services.
- Ensure every customer receives personalized recommendations based on their needs and budget.
- Encourage long-term customer relationships through follow-up and exceptional service.
Sales Operations
- Monitor daily sales performance and key metrics.
- Ensure proper execution of promotions and pricing.
- Partner with Marketing on store events and seasonal campaigns.
- Support merchandising efforts to maximize product visibility.
- Maintain attractive and organized sales displays.
- Collaborate with Warehouse and Delivery teams to ensure smooth order fulfillment.
Team Development
- Recruit, interview, and onboard new sales associates.
- Train team members on products, systems, and customer service standards.
- Identify high-potential employees for leadership development.
- Create individualized coaching plans to improve performance.
- Recognize and celebrate outstanding achievements.
Business Development
- Build relationships with repeat customers, local businesses, contractors, property managers, and community organizations.
- Support community outreach events and Nedsdag’s Care initiatives.
- Identify opportunities to grow commercial and bulk sales.
- Develop referral partnerships within the local market.
Daily Responsibilities
- Conduct opening sales meeting.
- Review daily sales goals and KPIs.
- Coach associates throughout the day.
- Assist customers with high-value purchases.
- Monitor sales floor coverage.
- Review financing approvals and customer orders.
- Ensure pricing and promotional signage are accurate.
- Walk the sales floor to maintain presentation standards.
- Address customer concerns immediately.
- Complete daily sales reports.
- Participate in closing procedures and performance recap.
Products You’ll Help Sell
Sales Managers should have a strong understanding of all major product categories, including:
Furniture
- Living Room Furniture
- Bedroom Furniture
- Dining Room Sets
- Office Furniture
- Outdoor Furniture
- Home Décor
Appliances
- Refrigerators
- Washers & Dryers
- Ranges & Ovens
- Dishwashers
- Freezers
- Microwaves
- Small Appliances
Mattresses & Sleep Products
- Mattresses
- Adjustable Bases
- Bed Frames
- Pillows
- Bedding
- Mattress Protectors
Electronics
- Televisions
- Audio Systems
- Home Electronics
- Gaming Accessories
Seasonal Merchandise
- Patio Furniture
- Grills
- Holiday Décor
- Outdoor Living Products
What We’re Looking For
Successful Sales Managers are:
- Natural leaders.
- Customer-focused.
- Goal-oriented.
- Strong communicators.
- Positive and motivating.
- Organized and detail-oriented.
- Excellent problem-solvers.
- Adaptable and resilient.
- Passionate about coaching others.
- Driven to achieve results with integrity.
Qualifications
Required
- High School Diploma or GED.
- Minimum 3 years of retail sales experience.
- Minimum 2 years of leadership or supervisory experience.
- Proven ability to meet or exceed sales goals.
- Strong communication and interpersonal skills.
- Experience coaching and developing employees.
- Basic computer proficiency.
- Ability to work evenings, weekends, and holidays as needed.
- Reliable transportation.
- Pass a background check.
- Pass a pre-employment drug screening.
Preferred
- Bachelor’s degree in Business, Marketing, or related field.
- Big-box retail management experience.
- Furniture or appliance sales experience.
- CRM or customer relationship management experience.
- Bilingual (English/Spanish or other languages).
- Experience with financing programs and extended protection plans.
Key Performance Indicators (KPIs)
Sales Managers are evaluated on:
- Total Store Sales
- Department Sales Growth
- Average Transaction Value
- Units Per Transaction (UPT)
- Customer Satisfaction Scores
- Financing Conversion Rate
- Extended Protection Plan Sales
- Sales Team Performance
- Associate Training Completion
- Employee Retention
- Repeat Customer Growth
- Online Review Ratings
Growth Opportunities
Nedsdag’s is committed to developing future leaders. Sales Managers may advance into positions such as:
- Senior Sales Manager
- Operations Manager
- General Manager
- Regional Sales Manager
- District Manager
- Director of Sales
- Director of Retail Operations
- Vice President of Sales
Why Join Nedsdag’s?
At Nedsdag’s Bargain Center, our Sales Managers are instrumental in shaping the customer experience and driving the success of our stores. You’ll have the opportunity to lead a passionate team, influence business growth, and build meaningful relationships with customers and the community. We empower our leaders with the tools, training, and support needed to succeed while offering exciting opportunities for career advancement.
Benefits
- Competitive Salary
- Performance-Based Bonus Program
- Sales Incentives
- Employee Discounts
- Paid Time Off
- Health, Dental & Vision Benefits (where applicable)
- 401(k) & Retirement Opportunities (where applicable)
- Leadership Training & Professional Development
- Career Advancement Opportunities
- Supportive Team Environment
Our Leadership Principles
Every Sales Manager is expected to lead by example by embracing Nedsdag’s Leadership Principles:
- Deliver Quality Experiences
- Ownership
- Innovate & Inspire
- Raise the Standard
- Build Community
- Deliver Value Every Day
- Earn Trust Through Action
These principles guide every customer interaction, every coaching conversation, and every business decision, helping us create a culture where employees thrive and customers become lifelong supporters of the Nedsdag’s brand.
Equal Opportunity Employer
Nedsdag’s Bargain Center is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where every employee is respected, supported, and empowered to grow. We believe our success is built on passionate people who share our commitment to exceptional service, operational excellence, and making a positive impact in the communities we serve.
At Nedsdag’s, our Sales Managers do more than lead sales teams; they develop future leaders, build lasting customer relationships, drive business growth, and inspire a culture where exceptional service and outstanding value come together every day.