Asset Protection & Store Operations

Loss Prevention Associate

Protect Our People. Safeguard Our Assets. Build a Culture of Trust.

  • Full-Time / Part-Time
  • 18+
  • Lift up to 50 lbs
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Position Overview

Nedsdag’s Bargain Center is seeking a professional, observant, and customer-focused Loss Prevention Associate to help protect our customers, employees, merchandise, and company assets while maintaining a safe and welcoming shopping environment.

Unlike traditional security roles, our Loss Prevention Associates are highly visible team members who focus on prevention, customer engagement, safety awareness, and operational compliance. Through strong observation skills, excellent communication, and proactive problem-solving, you will help reduce inventory loss, support store safety, and ensure customers enjoy a secure shopping experience.

The ideal candidate understands that outstanding customer service is one of the most effective tools for preventing theft while promoting a positive shopping environment.

Position Summary

The Loss Prevention Associate is responsible for helping prevent inventory shrink, monitoring store activity, supporting safety initiatives, conducting investigations, promoting operational compliance, and partnering with store leadership to protect company assets. This position works closely with all departments to identify risks, educate employees, and ensure policies and procedures are consistently followed.

Key Responsibilities

Asset Protection

  • Help prevent theft, fraud, and inventory loss.
  • Monitor customer and employee activity throughout the store.
  • Identify suspicious behavior while maintaining professionalism.
  • Investigate inventory discrepancies and operational concerns.
  • Conduct routine merchandise audits.
  • Assist with inventory counts and shrink reduction initiatives.
  • Report incidents of theft, fraud, or policy violations to leadership.
  • Protect company assets through proactive awareness and prevention.

Store Safety

  • Conduct daily safety inspections throughout the store.
  • Identify and report safety hazards immediately.
  • Ensure emergency exits and fire lanes remain clear.
  • Monitor CCTV systems (where applicable).
  • Assist with emergency response procedures.
  • Support accident investigations and incident reporting.
  • Promote workplace safety among employees.
  • Help maintain a safe environment for customers and staff.

Customer Service

  • Greet customers and maintain a visible presence on the sales floor.
  • Provide directions and assistance when needed.
  • De-escalate customer concerns professionally.
  • Promote a welcoming shopping environment.
  • Support associates during difficult customer interactions.
  • Build positive relationships through professional engagement.

Operational Compliance

  • Ensure employees follow company policies and procedures.
  • Monitor compliance with cash handling and merchandise protection standards.
  • Conduct operational audits.
  • Verify receiving and shipping procedures.
  • Support opening and closing security procedures.
  • Assist leadership with policy training and awareness.

Investigations & Documentation

  • Document incidents accurately and professionally.
  • Prepare detailed reports for theft, accidents, safety concerns, and policy violations.
  • Assist management during investigations.
  • Preserve evidence when necessary.
  • Maintain confidentiality and professionalism in all matters.

Daily Responsibilities

  • Perform opening and closing security checks.
  • Walk the sales floor and warehouse regularly.
  • Monitor high-value merchandise areas.
  • Conduct safety inspections.
  • Observe customer and employee activity.
  • Respond to incidents professionally.
  • Complete daily reports and documentation.
  • Assist with inventory audits.
  • Support store leadership during operational reviews.
  • Participate in safety and compliance meetings.

What We’re Looking For

Successful Loss Prevention Associates are:

  • Highly observant.
  • Honest and ethical.
  • Calm under pressure.
  • Professional.
  • Customer-focused.
  • Detail-oriented.
  • Strong communicators.
  • Fair and objective.
  • Dependable.
  • Team-oriented.

Qualifications

Required

  • Must be at least 18 years old.
  • High School Diploma or GED preferred.
  • Strong observational and communication skills.
  • Ability to remain calm in stressful situations.
  • Ability to write clear and accurate reports.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.
  • Reliable transportation.
  • Pass a background check.
  • Pass a pre-employment drug screening.

Preferred

  • Retail Loss Prevention experience.
  • Security experience.
  • Law Enforcement or Military background.
  • CCTV monitoring experience.
  • First Aid/CPR/AED Certification.
  • OSHA Safety training.
  • Conflict resolution or crisis intervention training.
  • Bilingual (English/Spanish or other languages).

Physical Requirements

Applicants must be able to:

  • Stand and walk for extended periods.
  • Patrol both indoor and outdoor areas.
  • Lift up to 50 pounds when assisting with merchandise or emergency situations.
  • Bend, kneel, climb stairs, and reach as needed.
  • Respond quickly to emergencies or safety concerns.
  • Operate communication equipment and surveillance systems.

Key Performance Indicators (KPIs)

Loss Prevention Associates are evaluated on:

  • Inventory Shrink Reduction
  • Safety Compliance
  • Incident Response Time
  • Policy Compliance
  • Inventory Audit Accuracy
  • Workplace Safety Performance
  • Investigation Quality
  • Customer Service Feedback
  • Report Accuracy
  • Attendance & Reliability
  • Team Collaboration
  • Operational Awareness

Growth Opportunities

At Nedsdag’s, we believe in developing leaders from within. Loss Prevention Associates have opportunities to advance into:

  • Senior Loss Prevention Associate
  • Asset Protection Supervisor
  • Safety & Compliance Manager
  • Operations Manager
  • Store Manager
  • General Manager
  • Regional Asset Protection Manager
  • Director of Asset Protection

We provide ongoing training and development to help our team members build rewarding careers in retail operations and leadership.

Why Join Nedsdag’s?

At Nedsdag’s Bargain Center, protecting our people and our products starts with creating a welcoming, respectful, and safe environment. As a Loss Prevention Associate, you’ll play an important role in safeguarding the business while supporting customers and fellow team members. Your work helps reduce loss, improve safety, and strengthen the trust our customers place in our brand every day.

Benefits

  • Competitive Pay
  • Performance-Based Incentives
  • Employee Discounts
  • Paid Training
  • Career Advancement Opportunities
  • Leadership Development
  • Flexible Scheduling
  • Supportive Team Environment
  • Stable Employment with a Growing Company

Our Leadership Principles

Every Loss Prevention Associate is expected to uphold the Nedsdag’s Leadership Principles:

  • Deliver Quality Experiences
  • Ownership
  • Innovate & Inspire
  • Raise the Standard
  • Build Community
  • Deliver Value Every Day
  • Earn Trust Through Action

These principles guide how we protect our stores, support our teams, and create a secure, welcoming environment where customers can shop with confidence.

Equal Opportunity Employer

Nedsdag’s Bargain Center is proud to be an Equal Opportunity Employer. We are committed to fostering a workplace built on respect, integrity, diversity, and inclusion. Every employee plays an important role in protecting our people, strengthening our culture, and delivering exceptional service.

At Nedsdag’s, our Loss Prevention Associates do more than prevent theft, they protect our customers, support our employees, preserve company assets, and help create a safe, trustworthy shopping experience where everyone feels welcome.

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